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Jeroen Boks

Recent posts by

Jeroen Boks, Chief Information Officer

28 September 2017

Is your Service Desk GDPR-ready?

It’s an important subject for many organizations: the GDPR. From 25 May 2018 on, this legislation comes into force for the entire European Union and organizations must meet the new regulations. Is your organization ready? We’d like to give you 6 tips to get you started.

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26 July 2016

TOPdesk's Four Flavors of Continuous Deployment

Recently I’ve explained how we are adopting the concepts of continuous deployment at TOPdesk. We do this to be able to deliver new solutions faster and at the same time lower the impact of individual updates for the users. You might have noticed that most SaaS installations are now updated every month instead of twice a year.

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20 July 2016

From Compact Disk to Continuous Deployment

Dating back to the years that software was shipped on CDs, many companies still deliver updates in a yearly or half-yearly release cycles. In a rapidly changing world, we want to be able to respond more quickly to customer demands and changes in the market. To accomplish that, we are changing our delivery process for TOPdesk SaaS customers to a model often called Continuous Deployment. This update outlines what this means for you and what you can expect in the coming period.

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