Latest posts

Why your change process is too slow – and how to fix it
The change process can be long and tedious, slowing down your organization. Time to reinvent your CAB. Here’s how.
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5 ways to improve your employee experience for happier customers
Data shows there’s an undeniable link between employee experience and customer experience. Find out how to keep employees engaged for happier customers in this blog.
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What is shadow IT? Answers to 5 frequently asked questions
What is shadow IT? Read the answers to 5 frequently asked questions about shadow IT and find out how to manage shadow IT in your organization.
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The 3 biggest advantages of modern ITSM tools for your service desk
Discover the 3 biggest advantages of modern ITSM solution for your IT service desk. ITSM tools improve efficiency and empower your end-users.
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Lean Service Management: the solution to time wastage
Lean is all about optimizing customer value delivery and making processes as efficient as possible. How can Lean help you improve your service management?
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10 funniest calls from TOPdesk employees to their IT colleagues
We understand that IT managers get a lot of questions because we get them too. Below are some of our favorite funny questions from our own employees.
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