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Ad Huige

Recent posts by

Ad Huige, Consultant & Application Management expert

15 September 2017

How to get better at Service Desk Process Documentation

Processes are rarely documented consistently. Unambiguous, up to date documentation is often nowhere to be found. How can you contribute to better process documentation, and better organisation?

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9 February 2017

We’re live! Now what? The importance of good functional management

Launching a new application is always a celebration for the project team. But the success of the application is partly determined after the implementation. During this follow-up, the role of the functional manager is an important one. But how do you take on this role?

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