Discover the answers to four frequently asked questions about agile working and find out how to bring back speed and flexibility to your IT department.

Scrum and agile are hot topics. But how does agile ITSM work? And how can you apply scrum to your IT team?

Introducing Scrum is often too rigorous a tool for improving the service delivery of your agile service desk. Instead, try Kanban.

Agile is used more and more in other departments as well, including the world of IT. Still, the question at many organizations remains: how? How do we combine Agile with how we’ve been working for years? Bimodal IT is the answer.