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Benno Richters

Recent posts by

Benno Richters, Managing Director TOPdesk Hungary

14 December 2017

The importance of continuous communication with Service Desk users

How often do you communicate to your Service Desk users? Most likely at the close of a call or when there is a major update. But what about smaller updates? Do you keep your customers in the loop about how their call is going? You should.

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