Doug Tedder

Principal Consultant at Tedder Consulting LLC
www.dougtedder.com

In his role as Principal Consultant at Tedder Consulting LLC, Doug helps businesses realize IT value. Among other things, he specializes in Business Case development, ITSM Plan Development, ITSM and Strategy Roadmaps, ITSM Simulations, and Service Catalogue Development. Doug started contributing to the TOPdesk blog in 2019. He also writes for HDI, ITSM.tools, TeachBeacon.com, and TechTarget.

How to improve collaboration between departments

Industry expert Doug Tedder explains how to improve collaboration between departments and takes away the main barriers.

...

Read more

Why a single point of contact (SPOC) is important

Doug Tedder explains why having a single point of contact (SPOC) is so important for ESM. Discover which 7 steps to take towards your very own SPOC today.

...

Read more

You might also be interested in

What is SIAM: Service Integration and Management?

Now that IT organizations are outsourcing more services, SIAM is becoming more and more relevant. But what exactly is SIAM? And does it really help?

...

Read more

Say goodbye to service desk stress

How can you say goodbye to service desk stress? Our 5 tips help you add value to your organization while making your employees happier at the same time.

...

Read more

Launching Enterprise Service Management in your organization

How do you launch Enterprise Service Management in your organization? Reap the benefits of working together with one of our three routes to planet ESM.

...

Read more