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Jeroen Boks

Chief Information Officer

Processes

Is your Service Desk GDPR-ready?
By Jeroen Boks on September 28, 2017

It’s an important subject for many organizations: the GDPR. From 25 May 2018 on, this legislation comes into force for the entire European Union and organizations must meet the new...

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Processes

TOPdesk's Four Flavors of Continuous Deployment
By Jeroen Boks on July 26, 2016

Recently I’ve explained how we are adopting the concepts of continuous deployment at TOPdesk. We do this to be able to deliver new solutions faster and at the same time lower the impact...

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Processes

From Compact Disk to Continuous Deployment
By Jeroen Boks on July 20, 2016

Dating back to the years that software was shipped on CDs, many companies still deliver updates in a yearly or half-yearly release cycles. In a rapidly changing world, we want to be able...

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