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Jeroen Meijer

Lean process expert, black belt

Agile Service Management

Lean Service Management: the solution to time wastage
By Jeroen Meijer on June 6, 2019

The release of ITIL 4 showed that Lean is as relevant as ever. With its emphasis on value streams and delivering value, ITIL 4 is firmly rooted in Lean philosophy. But what is Lean? And...

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