Kayleigh Noordijk
Online Marketer
Service Desk Bingo: How many squares can you cross off?
We’ve designed a Service Desk Bingo card that contains a number of common scenarios. How quickly can your team chalk up a full house?
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A look at the service desk of the future
The service desk as we know it won’t exist anymore in 2030. But what will it look like instead? Let’s take a look at the service desk of the future.
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Digital self-service at your service desk
How can you successfully implement digital self-service at your service desk? Find out what you should – and shouldn’t – be doing.
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The top 5 ITSM trends for 2020
How will ITSM change this year? We collected the 5 most relevant ITSM trends 2020 that will change service management.
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