Kayleigh Noordijk, author at TOPdesk Blog

Kayleigh Noordijk

Online Marketer

Kayleigh started working for TOPdesk as a consultant. In this role, she helped organizations improve their internal service processes. She then joined the International Marketing and Communications department as an Online Marketer. She specializes in content marketing and marketing automation.

Service Culture

October 17, 2019

Service Desk Bingo: How many squares can you cross off?

We’ve designed a Service Desk Bingo card that contains a number of common scenarios. How quickly can your team chalk up a full house?

Employee Experience

November 11, 2022

Social safety at work: why does it matter?

Social safety at work is essential to success on all levels. TOPdesk speaks with the Sexmatters foundation about why this topic is more urgent than ever.

ITIL

May 31, 2022

Why you should use ITIL as a framework – not a set of rules

ITIL is a framework, not a rigid set of rules. Find out why you should be flexible about ITIL and other frameworks.

ITSM

August 27, 2020

Find out where you stand with the TOPdesk Maturity Model

Transform the service departments in your organization into business partners and add continuous value with the TOPdesk Service Excellence Maturity Model.