We know life at the service desk can get tricky at times. With so many incoming requests, it can make you feel like pulling your hair out. IT professionals crave easy fixes and...
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We know life at the service desk can get tricky at times. With so many incoming requests, it can make you feel like pulling your hair out. IT professionals crave easy fixes and...
Continue Reading
The number of visitors to your self service portal is a key element in measuring its success. Even the best-designed portal is a failure if customers don’t use it. So, how do you win...
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Artificial Intelligence (AI) is increasingly making its presence known in the service industry. According to Gartner, half of all medium to large enterprises will utilize AI-powered...
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