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Martijn Poll

Enterprise Service Management

How Enterprise Service Management improves the user experience
By Martijn Poll on May 31, 2018

Did you ever notice how many questions a new employee has in their first few months? How can I submit my declarations? Who do I have to request a phone from? Et cetera. Of course you...

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Customer Experience

3 reasons for a good employee onboarding
By Martijn Poll on February 1, 2018

Imagine it’s your first day at your new job. You don’t know where to go and hope everything is ready for you. Well, the problem is - in many organisations, everything isn't ready. And...

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ITSM Processes

Improving your employee onboarding process
By Martijn Poll on January 4, 2018

You have some new starters coming in and you want to improve your employee onboarding process. But you don’t know where to start. Well, the first step is quite easy: go have a coffee...

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Onboarding new employees
By Martijn Poll on June 13, 2017

Are all new employees in your organization ready for work right away? Do they have everything they need for their job, such as a desk, entry pass and login account? How can your...

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