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Steven Happee
Agile Leader and Partner at Evolutionary Leadership
7 things to avoid when applying agile to ITSM
You can approach agile transformations in two ways: top-down and bottom-up. A bottom-up approach means the team takes initiative, often in IT, to implement a more agile way of working with a single team.
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Which Sesame Street character at the service desk are you?
Which Sesame Street character at the service desk are you? Take the quiz to find out and download our Microsoft Teams background for your next video call.
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Trans Day of Visibility at TOPdesk
Read about TOPdesk’s position and our future plans for better allyship to the trans and gender nonconforming community.
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7 life hacks for your service desk
Life at the service desk can get tricky. Feeling like pulling your hair out? Use these 7 life hacks to feel on top of the world again in no time.
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