Steven Happee

Agile Leader and Partner at Evolutionary Leadership

As an Agile Leader, Steven has coached various organizations in their journey to agile working. Thanks to his experience as product owner, scrum master, developer, and manager, he knows exactly which are the most common pitfalls for agile transitions – and how to avoid them. Among other things, Steven specializes in Scaling Agility, Agile Leadership, Team Dynamics, and Personal Development.

7 things to avoid when applying agile to ITSM

You can approach agile transformations in two ways: top-down and bottom-up. A bottom-up approach means the team takes initiative, often in IT, to implement a more agile way of working with a single team.

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