Steven Happee

Agile Leader and Partner at Evolutionary Leadership

As an Agile Leader, Steven has coached various organizations in their journey to agile working. Thanks to his experience as product owner, scrum master, developer, and manager, he knows exactly which are the most common pitfalls for agile transitions – and how to avoid them. Among other things, Steven specializes in Scaling Agility, Agile Leadership, Team Dynamics, and Personal Development.

Working agile at IT department

7 things to avoid when applying agile to ITSM

You can approach agile transformations in two ways: top-down and bottom-up. A bottom-up approach means the team takes initiative, often in IT, to implement a more agile way of working with a single team.

...

Read more

You might also be interested in

All kinds of different characters at work at the service desk

Which Sesame Street character at the service desk are you?

Which Sesame Street character at the service desk are you? Take the quiz to find out and download our Microsoft Teams background for your next video call.

...

Read more

Trans Day of Visibility at TOPdesk

Read about TOPdesk’s position and our future plans for better allyship to the trans and gender nonconforming community.

...

Read more
Pixel perfect vision

7 life hacks for your service desk

Life at the service desk can get tricky. Feeling like pulling your hair out? Use these 7 life hacks to feel on top of the world again in no time.

...

Read more