Wouter vanden Bergh

Head of Services

As Head of Services at TOPdesk Belgium, Wouter is responsible for leading and growing the services department, which consists of consultants as well as a customer service department. Wouter oversaw the transition of his department to an agile team with a high degree of self-management.

Why ESM is key in improving your citizen support

Do you work at a municipality and are you responsible for IT or citizen support? Our expert Wouter explains why your two departments need to join forces.

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