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Enterprise Service Management

How Santa delivers presents with service management

By Nicola van de Velde on December, 11 2018

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Nicola van de Velde

The last weeks of the year are extremely busy – and not just for service desks. Santa has to build and store over 1.4 billion gifts, then fly across the world to deliver them to close to 500 million children.

Have you ever wondered how Santa and his elves do it? Well, we’ve found the answer. The following infographic shows you how Santa runs his workshop smoothly with service management.


Did this infographic put you in the holiday mood? Feel free to share the magic via social media, or to put it on your own blog or website.

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