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July 11, 2022
5 System Administrators who Became Superheroes 🦸
Join us in celebrating SysAdmin Day 2022 with our SysAdmin Hero giveaway! Nominate your hero with your personal story of thanks.
May 13, 2021
KCS: reduce IT call volume and service desk workload
How can you reduce the number of incoming calls and the average duration of the calls you do receive? Knowledge…
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December 8, 2021
How much should an ITSM tool cost?
What does an ITSM tool cost? Although this is a complicated question to answer, because there are so many factors…
November 11, 2022
Social safety at work: why does it matter?
Social safety at work is essential to success on all levels. TOPdesk speaks with the Sexmatters foundation about why this topic is more urgent than ever.
July 1, 2021
6 guidelines for a successful application of ITIL
ITIL is a framework and not a one-size-fits-all application. Here are some guidelines to help you use this framework according…