21 September 2017
Your customer picked you as their Managed Service Provider and you’ve both signed the contract. Let’s put that contract in a file. Or wait. Is that really the best thing to do?
14 December 2017
The importance of continuous communication with Service Desk users
6 December 2017
Agile service management: the end of ITIL?
29 November 2017
6 ways to improve your Service Desk customer service
23 November 2017
How customer centric is your Service Delivery?
15 November 2017
Building a great Self-Service Portal in 5 steps
Visit our roadmap!