Onboarding

Do you have a new colleague on board? Wow them with a top-notch onboarding process. Onboarding is a joint effort for service departments, so HR, FM, and IT have to get together to welcome new colleagues to the organization in style.

10 onboarding ideas for new employees

A good onboarding is essential for making new colleagues feel at home. These are 10 onboarding ideas you can apply in your organization.

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Employee creating a workflow in 2 hours

Creating an onboarding workflow in 2 hours

Are you looking to improve your onboarding process? In this post, I’ll explain how to work together to set up an onboarding workflow in just two hours.

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Employee onboarding in action

3 reasons for a good employee onboarding

Not prioritizing a good employee onboarding is a missed opportunity. These are three reasons why onboarding matters.

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Starting a change management process

Improving your employee onboarding process

Learn how to improve your employee onboarding process. The key is good collaboration between different service departments.

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Employee onboarding in action

Onboarding new employees

Is a new employee in your organization ready for work right away? How do you make sure he is?

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What does the Shared Services Manager role entail? Stephen Mann shares the 7 responsibilities and ideal traits of a shared services manager.

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Self-service – some common questions answered

Self-service is a hot topic. And no wonder: it has great benefits for IT service desks. But will self-service take away work from the IT team? What kind of work does self-service create? And how does self-service affect IT professionals’ job satisfaction and customer experience? Let’s find out.

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What IT departments can learn from B2C organizations

IT departments have nothing to do with B2C, right? Wrong. Find out what IT departments can learn from B2C organizations in this blog.

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