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Human resources

10 tips for more creative employee onboarding
By Marleen de Vries on April 5, 2018

New responsibilities and dozens of new faces at the same time: a first day can be quite overwhelming. As part of the HR team (or another Service Department), you play a big role in...

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Human resources

Creating an onboarding workflow in 2 hours
By Nienke Best on February 22, 2018

Are you looking to improve your onboarding process? In this post, I’ll explain how to work together to set up an onboarding workflow in just two hours.

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Human resources

3 reasons for a better employee onboarding process
By Martijn Poll on February 1, 2018

Imagine it’s your first day at your new job. You don’t know where to go and hope everything is ready for you. Well, the problem is - in many organisations, everything isn't ready. And...

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Human resources

A best practice onboarding process for Service Management
By Martijn Poll on January 4, 2018

You have some new starters coming in and you want to improve your on-boarding process. But you don’t know where to start. Well, the first step is quite easy: go have a coffee with...

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Human resources

Hiring and motivating the right kind of IT-staff
By Erik Pols on March 14, 2017

Finding great staff and making sure they stay is one of the biggest challenges for any manager. However IT and service desk managers have two obstacles in particular around hiring and...

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