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Security
Data breaches, ransomware, hackers, liabilities, risks, compliance issues – just a few things that keep IT departments up all night. With effective and reliable workplace security, you can avoid all of these things – and the expenses that come with them.
The 5 biggest BYOD cybersecurity risks
The rise of remote working means more and more people are opting to use their personal laptops, phones, and tablets for work. For employees, this means more freedom and flexibility. But for IT departments, BYOD (bring your own device) can easily turn into a cybersecurity nightmare.
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August 4, 2022
6 ways to boost your organization’s IT security
Keeping breaches at bay is a major priority for IT departments. Here are our 6 top tips for strengthening your organization’s IT security.
July 5, 2022
The cybersecurity risks of remote working
Hybrid working has changed the face of IT security. Read this blog to learn more about the cybersecurity risks of remote working.
June 2, 2022
What is shadow IT? Answers to 5 frequently asked questions
What is shadow IT? Read the answers to 5 frequently asked questions about shadow IT and find out how to manage shadow IT in your organization.
April 23, 2020
How to maintain security when employees work remotely
Struggling to balance security and employee experience? Check out our comprehensive guide on how to maintain security when employees work remotely.
December 19, 2019
What IT organizations can learn from service failure at airports
Your service desk likely won’t be affected by snow storms or a pilots’ strike. But you can still learn from self service failure in the airline industry.
October 31, 2019
Halloween: 5 IT security nightmares to keep you up all night
It’s October again. It’s time for Halloween, so it’s the season to be scared. It’s probably not a coincidence that October is also Cyber Security Awareness Month, because if there’s one thing that keeps IT departments everywhere up at night, it’s security breaches. Here are five common cyber security fears
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February 10, 2022
A look at the service desk of the future
The service desk as we know it won’t exist anymore in 2030. But what will it look like instead? Let’s take a look at the service desk of the future.
June 15, 2023
The 4 biggest IT challenges in education and how to tackle them
Helping thousands of students and faculty members with their IT requests is no easy feat, especially during those hectic back-to-school periods. Here are a few of the biggest IT challenges in education – and how you can tackle them.
March 17, 2022
Say goodbye to service desk stress
How can you say goodbye to service desk stress? Our 5 tips help you add value to your organization while making your employees happier at the same time.