When compiling the online service catalogue, there is a lot you need to take into account in order to manage expectations correctly. Remember that you are working with people, and people...
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When compiling the online service catalogue, there is a lot you need to take into account in order to manage expectations correctly. Remember that you are working with people, and people...
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For many IT teams, a service catalogue is a common first step to take in order to go beyond being a simple ‘break-fix’ service desk.
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