Tales from the service desk: 9 hilarious IT support requests
From users drowning laptops in coffee, to the one who “deleted” the internet, every IT professional has a funny request story. Here are 9 of our favourites.Read more
July 11, 2019
How to implement KCS in 6 steps: Training & Coaching
Got your KCS system set up? KCS is more than just a process. Get your teams ready to make KCS successful in your organization. Preparation is everything.
February 1, 2018
3 reasons for a good employee onboarding
Not prioritizing a good employee onboarding is a missed opportunity. These are three reasons why onboarding matters.
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