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17 May 2019

Maintenance on NL3 hosting location networking equipment

May 17, 2019 at 11:26:54 AM CEST
Our hosting partner will be performing maintenance on the networking equipment in our NL3 Hosting location between 18:00 and 20:00 CEST on the 19th of May 2019. This maintenance is done to mitigate a discovered security vulnerability in embedded firmware on several hardware components. 

During this maintenance we expect a 30 minute window where packet loss might occur and affect the availability of TOPdesk environments. TOPdesk Engineers will monitor the progress of the maintenance and investigate any disruption in environment availability.

To see in which hosting location your TOPdesk environment is running, please visit the hosting information page on our Extranet.