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17 June 2019

Status page updated

14 June 2019

Maintenance 19 06 2952 on NL2 network infrastructure

29 May 2019

RESOLVED: SaaS disruption several environments unavailble

17 May 2019

Maintenance on NL3 hosting location networking equipment

14 May 2019

RESOLVED: SaaS Disruption unable to reach TOPdesk SaaS from Brazil

9 May 2019

Emergency maintenance 19 05 2176 on NL2 datacenter core switches

3 May 2019

New certification: SOC2

19 April 2019

Maintenance 19 04 6090 on NL2 datacenter core routers

15 April 2019

Maintenance 19 04 4699 on service architecture in all datacenters

9 April 2019

RESOLVED: Loss of external availability

9 April 2019

RESOLVED: SaaS environments unreachable: timeout

4 April 2019

RESOLVED: Connectivity issues at our hosting location US1

26 March 2019

[POSTPONED] Maintenance 19 03 6265 on service architecture in all datacenters

18 March 2019

RESOLVED: SaaS connectivity issues in NL3 datacenter

13 March 2019

RESOLVED: SaaS disruption slowness in NL3 datacenter

18 February 2019

RESOLVED: SaaS disruption login problems and slowness in NL3 datacenter

12 February 2019

Maintenance 19 02 2884 on UK1 network infrastructure

6 February 2019

RESOLVED: Connectivity issues at hosting location NL2

4 February 2019

Maintenance 19 02 598 on US1 hosting location storage infrastructure

30 January 2019

Maintenance 19 01 6851 updating Java to JRE 11

28 January 2019

RESOLVED: SaaS disruption NL3c06 database connection issues

28 January 2019

Maintenance 19 01 6053 UK1 hosting location network infrastructure

23 January 2019

RESOLVED: Unable to connect to TOPdesk for short periode

8 January 2019

Maintenance 19 01 1289 on US1 hosting location hosting infrastructure

24 December 2018

Maintenance 18 12 5609 on UK1 hosting location hosting infrastructure

20 December 2018

RESOLVED: Problem uploading files in US datacenter

11 December 2018

Maintenance 18 12 2899 on UK1 hosting location network infrastructure

5 December 2018

Maintenance 18 12 1224 Dropping support for TLS v1.0 and v1.1 on TOPdesk SaaS

4 December 2018

Maintenance 18 12 907 on NL3 hosting location

3 December 2018

RESOLVED: SaaS disruption - short interuption on NL3 datacenter

29 October 2018

Maintenance 18 10 7320 on UK1 hosting location network infrastructure

24 October 2018

Maintenance 18 10 6374 on NL3 hosting location network infrastructure

24 October 2018

Maintenance 18 10 6384 on NL2 hosting location storage infrastructure

22 October 2018

RESOLVED: Several NL3 customers report slow responses

16 October 2018

Maintenance 18 10 3876 planned maintenance on all SQL servers

15 October 2018

Maintenance 18 10 3531 migration to content delivery network (CDN)

11 October 2018

[RESOLVED] Some environments are slow to respond

26 September 2018

RESOLVED: TOPdesk SaaS environments unavailable

25 September 2018

RESOLVED: SaaS disruption passlayer service causes slowness in NL3

20 September 2018

Maintenance 18 09 3934 in UK1 hosting location, interruption on certain services

24 August 2018

RESOLVED - Disruptions in week 34-36 2018

23 August 2018

RESOLVED: NL3 environments not available

23 August 2018

Maintenance 18 08 4518

22 August 2018

Maintenance 18 08 4387 on DNS services

20 August 2018

RESOLVED: Some environments are slow to respond

19 August 2018

RESOLVED: SaaS disruption: Instances not reachable

17 August 2018

RESOLVED: SaaS disruption nl3c06 slowness

14 August 2018

Maintenance 18 08 2561 on several hosting location

13 July 2018

Maintenance 18 07 2825 on several hosting locations

5 July 2018

Emergency maintenance 18 07 957

2 July 2018

Maintenance 18 07 195 on NL3 hosting location

8 June 2018

Maintenance 18 06 1782 on NL3 hosting location

7 June 2018

Maintenance 18 06 1002 fileservers NL3 datacenter

5 January 2018

SPECTRE and MELTDOWN CPU vulnerabilities