Arjan van Velzen

Recent posts by

Arjan van Velzen, Service Management Consultant

27 November 2017

Breaching your SLAs is a thing of the past

Do you work with Service Level Management? Then we’re about to make your life easier. In fact, as you read in the previous blog about SLM, TOPdesk Development has already improved the SLM module. How? By making it easier to create service levels in TOPdesk so they match the agreements you made with your customer.

Now it’s time for the next step towards better SLM.

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