In January, you were first introduced to the Kanban Board for Call Management. With this board, you’re able to visualize workloads for Lean and Agile teams. Now it’s time to take your agile process a step further with Notes. Notes are flexible tasks you use separately or in combination with calls already on the Kanban Board. Notes make the Kanban Board even more suitable for various types of teams. Read on to see how different teams can use the board!
28 August 2018
4 May 2018
Managing your IT assets is a difficult challenge. To keep your CMDB up to date, you constantly need to make sure all phones handed out from the service desk are registered, that employees don’t move devices without informing you and that implemented changes actually result in updates to configuration items. You don’t want all this effort to be in vain. Read on to find out how you’re able to use TOPdesk’s new Asset Management to manage your CMDB.