As guides to service excellence, we believe it's important to practice what we preach. It goes against our beliefs to exclude groups from access to services due to disabilities or other reasons. That’s why TOPdesk is committed to ensuring digital accessibility for people with disabilities. How? By improving the user experience for everyone, and applying relevant accessibility standards where needed.
1 May 2020
One of the charms of service automation is that it automates tasks that are simple, repetitive, and often pretty boring. TOPdesk’s new Automatic call assignment feature helps you automate a part of your incident management process, freeing up your team’s time for more interesting work.