Chris Kuijper

Recent posts by

Chris Kuijper, Product manager

10 July 2019

The quick-start guide to tackling Agile with the Kanban Board

Are you in doubt whether you are ready to start using the Kanban board? Do you think such a board is only for more mature or larger organizations? Or maybe you're just not sure where to get started. Below you'll find two examples of common tasks you easily register and track with the Kanban board, as well as the first step to take to get your team agile.

Read More

20 October 2017

Numbers and reports, the hunt for bottlenecks!

 

Are your customers satisfied with your service? Do you feel like you can improve customer satisfaction, but don't know where to start? With the first version of the out-of-the-box duration report, you look into how long it takes requests to progress to a specific stage. Try reviewing the cycle times of your customers' requests. Read on to find out how the new report helps you in reviewing your customers' requests to identify bottlenecks.

Read More