Jeroen Boks

Recent posts by

Jeroen Boks, Chief Information Officer

17 May 2019

Single sessions in TOPdesk

You're currently able to log in to the Operator's Section and Self-Service Portal simultaneously. Soon, you'll only be able to have a single session active at once. Read on to find out why we are changing login and what you can expect.

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30 November 2018

Security as a Service

TOPdesk makes every effort to guarantee the security of their customers’ data. We closely follow the developments in hosting and application security, and continuously work on making our products safer. To cover the broad range of security needs, TOPdesk relies on internal expertise as well as services of specialized partners. 

When implementing security measures, we strive to keep the impact for customers as little as possible. However, we cannot avoid that customers do experience some impact of these changes nevertheless. In the course of introducing the gateway service Passlayer, for example, support for URL authentication for HTTP requests is removed and customers might need to adjust existing requests. In a case like this, TOPdesk will of course inform you and assist you where needed.

So much for the possible work that can arise out of security changes. How will you benefit from the different security efforts TOPdesk makes? 

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