If you have a recent version of TOPdesk, then you now have another option for authenticating applications that use the TOPdesk API. Instead of using your login data for TOPdesk to authenticate API access, you generate a unique password to grant access to each application. Read on to find out what the benefits of using a unique password is and why TOPdesk made these changes.
17 November 2017
6 October 2017
With the number of applications at your organization growing, information gets scattered. As such, stable integrations are becoming increasingly important. And since many people continuously get the latest version of TOPdesk from the cloud, we can no longer rely on version-specific scripts as a solution.
Our new Action Sequences offer just the combination of stability and flexibility that you are looking for. Customize your own future-proof sequence of HTTP requests and use them to interact with JSON-based REST APIs. This way you can achieve exactly what you want without the need for complex bespoke scripting.