Doug Tedder

Principal Consultant at Tedder Consulting LLC
www.dougtedder.com

In his role as Principal Consultant at Tedder Consulting LLC, Doug helps businesses realize IT value. Among other things, he specializes in Business Case development, ITSM Plan Development, ITSM and Strategy Roadmaps, ITSM Simulations, and Service Catalogue Development. Doug started contributing to the TOPdesk blog in 2019. He also writes for HDI, ITSM.tools, TeachBeacon.com, and TechTarget.

How to improve collaboration between departments

Industry expert Doug Tedder explains how to improve collaboration between departments and takes away the main barriers.

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Why a single point of contact (SPOC) is important

Doug Tedder explains why having a single point of contact (SPOC) is so important for ESM. Discover which 7 steps to take towards your very own SPOC today.

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